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Module 2 · Families

Family portal settings

Choose your family portal's address, add a custom domain and brand it with your logo and colours.

Lesson 5 of 11~1 min readOpen in the Help Center
Family Portal settings: subdomain, custom domain and branding.
Walkthrough

Family portal settings

1 min · captions and read-aloud

Set up the portal

Agency owners and admins open Caregiver Portal in the Agency group (the page is titled Family Portal).

Family Portal settings: subdomain, custom domain and branding.
Family Portal settings: subdomain, custom domain and branding.
  1. Portal subdomain: enter a short slug, such as brightfutures, to use brightfutures.bxscribe.com.
  2. Custom domain (optional): add your own address, such as portal.yourbrand.com. Verification and the security certificate are handled for you.
  3. Branding: add a logo URL, an accent colour and a welcome message.
  4. Select Save changes, then Preview portal to see it as families will.